Deep Caption
Privacy Policy of Deep Caption
Last Updated: April 3, 2025
Deep Caption ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). The App uses user-uploaded videos to generate captions, leveraging third-party transcription services, and offers in-app purchases through Google Play Billing. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.
1. Information We Collect
We collect the following types of information from you when you use the App:
- Personal Information: When you sign in to the App using Google Sign-In, we collect your name and email address.
- App Usage Data: We collect app crash logs to monitor and improve the App's performance and stability.
- User Content: When you upload a video to the App, we temporarily process the video to generate captions. The video is shared with a third-party transcription service, but we do not store it on our servers after transcription is complete.
2. How We Collect Your Information
We collect your information in the following ways:
- Through Google Sign-In: Your name and email address are collected when you authenticate your account using Google Sign-In.
- Automatically: App crash logs are automatically collected when the App encounters an error or crash.
- User Uploads: Videos are collected when you voluntarily upload them to the App for the purpose of generating captions.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide the core functionality of the App, including generating captions for your uploaded videos.
- To manage your account and process in-app purchases through Google Play Billing.
- To provide customer support as needed.
- To analyze app crash logs to improve the App’s performance, stability, and user experience.
- To communicate with you about App updates, new features, or other relevant information. You may opt out of promotional communications at any time.
4. Sharing Your Information
We may share your information with third parties under the following circumstances:
- Transcription Service: We share your uploaded videos with a third-party transcription service to generate captions. This service is contractually obligated to use the videos solely for transcription and to delete them immediately after the process is complete.
- Google Play Billing: We use Google Play Billing to process in-app purchases. When you make a purchase, payment-related information (e.g., credit card details) and transaction data are handled by Google as a service provider. We do not collect, store, or access this financial information directly; it is managed by Google in accordance with their Google Payments Privacy Notice.
- Crash Reporting: We share app crash logs with third-party service providers to help us diagnose and resolve technical issues in the App.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests from public authorities (e.g., a court or government agency).
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
We do not share your personal information with advertisers or other third parties for marketing purposes.
5. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Name and Email Address: Retained for as long as your account remains active or as needed to provide you with services.
- App Crash Logs: Retained for a reasonable period to allow us to analyze and address technical issues.
- Uploaded Videos: Not retained by us. Videos are shared with the third-party transcription service and deleted immediately after transcription is complete. We do not store copies of your videos on our servers.
- In-App Purchase Data: We do not retain payment or transaction data from Google Play Billing. This information is managed and retained by Google according to their policies.
6. Security of Your Information
We implement administrative, technical, and physical security measures to protect your personal information. These measures include encryption of data in transit and access controls to limit unauthorized access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions (e.g., where we are required to retain it by law).
- Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.
To exercise these rights, please contact us at deepcaption@yahoo.com.
Since you sign in using your Google account and may use Google Play Billing, some of your personal information (e.g., name, email address, and payment details) is managed by Google. For details on how Google handles your data, please refer to Google's Privacy Policy and Google Payments Privacy Notice.
8. International Data Transfers
To provide our services, we may transfer your data, including videos and crash logs, to third-party service providers located in countries outside your jurisdiction. These transfers may occur where data protection laws differ from those in your region. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards (e.g., contractual agreements) are in place to protect your information.
9. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
10. Google API Usage
Our use of information received from Google APIs (e.g., through Google Sign-In) adheres to the Google API Services User Data Policy, including the Limited Use requirements. We use this information solely to provide and improve the App’s functionality and do not use it for any other purpose.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
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